Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days. You'll receive a shipping confirmation email with tracking once your order is on its way.

Domestic Shipping (AU) We offer standard and expedited shipping options at checkout. Standard shipping typically arrives within 5–7 business days. Expedited shipping typically arrives within 2–3 business days.

International Shipping We ship internationally to select countries. International orders typically arrive within 7–21 business days depending on destination and customs processing. Please note that customers are responsible for any duties, taxes, or customs fees assessed by their country.

Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to follow your package every step of the way — whether it's headed across town or across the world.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at hello@roamies.com and we'll work with the carrier to resolve it as quickly as possible.